Mitchell Homes is a family-owned custom home builder based in Midlothian, Virginia, that has built stick-built homes on customers' own land since 1992. The company holds an A+ rating from the Better Business Bureau, a Best of Houzz award for customer service, and builder licenses in Virginia, North Carolina, South Carolina, and Maryland. Each credential comes from an outside organization and links to a place where you can check it.

Credentials last reviewed: October 2026

A+ Rating From the Better Business Bureau

Rating: A+ in Virginia and in North Carolina

Accredited in Virginia: Since January 1994

Accredited in North Carolina: Since September 2019

The Better Business Bureau (BBB) grades businesses on a scale from A+, its highest grade, down to F. BBB bases the grade on a business's complaint history, how it responds to complaints, how open it is about its practices, and any licensing issues or government action on record. Customer reviews do not count toward the grade.

BBB accreditation is voluntary and separate from the letter grade. An accredited business commits to BBB's Standards for Trust and pays annual dues. BBB publishes profiles for accredited and non-accredited businesses alike. You can check both of Mitchell's profiles on BBB's site: Virginia and North Carolina.

Builder Licenses in Virginia, North Carolina, South Carolina, and Maryland

Mitchell Homes holds builder licenses in Virginia, North Carolina, and South Carolina, and is a registered home builder in Maryland, where the state registers builders rather than licensing them. You can check each number with the state agency that issued it.

Best of Houzz 2023 Service Award

Award: Best of Houzz 2023, Service category

Houzz is a home design and remodeling site with a community of about 70 million homeowners and design enthusiasts. Houzz announces its Best of Houzz awards early each year. The Service award is based on a professional's Houzz rating and client reviews. Houzz considers every professional with a profile automatically and at no cost, so a business cannot buy the award. Just over 2 percent of the more than 3 million professionals on Houzz receive the Service award.

2024 Commitment to Excellence Award

Presented: November 2024

In November 2024, Mitchell Homes received the 2024 Commitment to Excellence award from one of its technology partners at that company's annual customer conference. The partner chose Mitchell from among the home builders it works with. Unlike the BBB rating and the state licenses above, this award comes from a company that knows Mitchell's work firsthand rather than from an independent body.

Call (804) 538-3912 to ask a New Home Consultant about any license or rating.

10-Year Quality Builders Warranty Backed by Liberty Mutual

Coverage: 1-year workmanship, 2-year systems, 10-year structural

Applies to: Mitchell homes closed after May 1, 2024

Quality Builders Warranty (QBW) has written 10-year new home warranties since 1985. QBW reviews each builder before accepting the company into its program. Coverage terms, the warranty booklet, and warranty requests are on the Mitchell Homes warranty page.

Home Building Association of Richmond Membership

Mitchell Homes is a member of the Home Building Association of Richmond (HBAR), which has represented Richmond-area builders since 1946. HBAR membership is subject to approval by its board of directors. Mitchell CEO Scott Sleeme has served on the HBAR board.

Registered Trademarks

Word mark: MITCHELL HOMES, U.S. Reg. No. 8218352

Logo (house and sun design): U.S. Reg. No. 8218353

Registered: April 21, 2026, U.S. Patent and Trademark Office

The U.S. Patent and Trademark Office reviews every application before it registers a mark. Both registrations belong to Mitchell Homes, Inc., the Virginia builder behind this website. Several unrelated companies use similar names, so the registration numbers are a quick way to confirm which company you are reading about.

Mitchell Homes in the News

• Richmond BizSense, May 2026. Coverage of Mitchell's expansion into the Wilmington, North Carolina, market and four South Carolina counties. Read the article
• Home Building Association of Richmond, December 2025. A Builder Spotlight profile of Mitchell Homes and its build-on-your-land approach. Read the profile
• Richmond BizSense, March 2023. Coverage of Mitchell's headquarters move to Midlothian and the opening of the Richmond Design Studio. Read the article

What the Ratings and Licenses Reflect

Mitchell Homes builds in more than 150 counties, cities, and towns across four states. Through SimplyMitchell, qualified landowners can build with zero down, zero closing costs, and no construction loans. Mitchell's goal is to finish each home in 150 days or less.

When you build on your land, one company handles your permits and your construction. The licenses, the BBB record, and the warranty let you check that company before you sign. To hear from homeowners who have already built, read their testimonials.

Talk With a New Home Consultant

A New Home Consultant can answer questions about any license or rating and can schedule a Discovery Tour at the design studio nearest your land.

Phone: (804) 538-3912

Email: info@mitchellhomesinc.com

Headquarters: 14300 Sommerville Court, Midlothian, VA 23113

Mitchell has design studios in Richmond, Fredericksburg, Newport News, Raleigh, and Wilmington. Find your nearest studio