Homeowners who review Mitchell Homes most often describe a team that kept them informed at every step of the build. Many were building for the first time, and they thank their home consultants and construction managers by name for quick answers and clear guidance. Reviewers also point to upfront pricing with no surprises, to building on their own land with no down payment and no construction loan, and to homes they still love a year or more after moving in.
The reviews on this page are a selection, shared in each customer's own words. You can read every review on our Google profiles, linked below, and more than 60 homeowner stories on our testimonials page.
Where to Find Mitchell Homes Reviews
Each of our five design studios has its own Google profile. Follow the links to read every review in full.
Mitchell Homes also holds an A+ rating from the Better Business Bureau and has been accredited by the BBB in Virginia since January 1994 and in North Carolina since September 2019.
On Houzz, Mitchell Homes received Best of Houzz 2023 for Service, an award for client satisfaction.
Google Reviews From Our Design Studios
Richmond Design Studio
Kyle Daniel
5 out of 5 stars | Google review | Posted April 2024
Just built our first home. And the last!! We had a few mishaps with the process but Freddy, Jerry and cabell took really good care of correcting everything!
Newport News
Jennifer Durand
5 out of 5 stars | Google review | Posted June 2026
All the staff is friendly and knowledgeable. I have had a wonderful experience in planning and building my home.
Henry Ayer
5 out of 5 stars | Google review | Posted March 2026
The entire experience with Mitchell Homes has been positive from the very first phone call to meeting the staff. Look forward to watching what comes next for the home they’re preparing to build.
Leanne Routten
5 out of 5 stars | Google review | Posted May 2025
Our experience with Mitchell Homes has been a wonderful experience thus far. They have helped us every step of the way, answering any and all questions we may have. From the office/showroom to the job site we never feel as if we’re in the way.
Jason Jones
5 out of 5 stars | Google review | Posted September 2024
Building our house with Mitchell homes has been a pleasant experience to picking out our house plan and customizing it to our liking . The building process has been stress free and exciting to watch them build our home. We are so happy with the progress and quality of our home and we recommend Mitchell Homes to anyone.
Fredericksburg
Juanita Boyd
5 out of 5 stars | Google review | Posted March 2026
I recently closed on my home with Mitchell Homes – Fredericksburg, and it was a great experience from start to finish. The team made the process smooth and were always responsive and helpful along the way.
A special thank you to Pam, Holly, and Matthew for their support and communication throughout the build. I truly appreciate everything the team did to help make my new home a reality.
Dustin Agee
5 out of 5 stars | Google review | Posted May 2025
We had an excellent experience working with Mitchell. From start to finish, their professionalism, attention to detail, and commitment to quality were truly impressive. Matt and Pam were highly communicative and always made sure we were informed throughout every stage of the project.
Meagan Taylor
5 out of 5 stars | Google review | Posted May 2025
Both Pam and Matt have been great to work with. They answered any questions we had, offered helpful advice when selecting options, and were both very knowledgeable in what they do. We’re so glad we chose to build our dream home with Mitchell!
Betty Gilbert
5 out of 5 stars | Google review | Edited April 2023
We were overall very pleased with our new home. Everyone at Mitchell homes were very helpful and friendly.
Raleigh
Deborah Battle
5 out of 5 stars | Google review | Posted March 2026
All Employees, Builders, Finance Department the In office staff,Contractors etc were awesome.#1 Respectful company with personal business and a lot of PATIENCE and understanding ❤️ We will definitely pass your business info to others.Thanks for all that the Company and workers did for us.Ill ask Learoy to send pics to company soon
Shelby Thompson
5 out of 5 stars | Google review | Posted May 2024
Great people to work with. Jeff, who helped us with choosing our house plan and making changes was great and I cannot say enough positive things about Joe Carboni. He is very customer oriented and strives to insure things are done like they should be. He is awesome. Our first time building a home and a great experience.
Randy
5 out of 5 stars | Google review | Edited December 2021
Mitchell Homes made our dream water front home a reality. Our Nicholas home is truly quality built with our very own unique features! Thanks for making our dream come true. Randy and Kim
Better Business Bureau Reviews
Christopher B
5 out of 5 stars | BBB customer review, Virginia profile | July 21, 2026
Mitchell homes is the way to go when you want to build a new home on your own land. No construction loan no fees. Simple application to see how much money you are approved for and plenty of home styles to pick from. This was not my first rodeo when buying or building a new home. I would definitely give them a call.
Mackenzie W
5 out of 5 stars | BBB customer review, North Carolina profile | July 13, 2024
Mitchell Homes is great! They are customer-oriented and not pushy about things. They build beautiful homes [...] They are focused on quality and customer satisfaction. I'm so happy I chose them to build my home.
Homeowner Testimonials
These homeowners shared their stories directly with Mitchell Homes. Read the full collection, including video stories, on our testimonials page.
Rob C.
Homeowner testimonial
We loved our experience with Mitchell Homes. The no down payment is what really allowed us to build on our own property. The staff was wonderful and our construction manager, Joe Carbone, was excellent. Would highly recommend the company
Kaysie H.
Homeowner testimonial
We recently built with Mitchell Homes and absolutely love our new home! Very happy with the build. I loved being able to customize our floor plan and make changes to suit our family. All of the inspections went well. Our building process was seamless. The staff we work with were super helpful and kind. I highly recommend Mitchell Homes!
Vincent B.
Homeowner testimonial
Mitchell Homes provided honest upfront details about the home building experience. I knew my responsibilities and they guided me through the process. There were no surprises from with the agreements and contracts that I signed through the build process and closing. I would recommend Mitchell Homes if you are looking to build on your own lot.
Kevin S.
Homeowner testimonial
If you want/need to build a house I would highly recommend Mitchell Homes. They walked us through every step of the building process. There were no surprises, hidden costs or unexpected delays. Even when it was getting difficult for them to get materials, they had a plan, searched and secured the necessary products to complete the build on time. They kept us in the loop by letting us know what was going to take place on a weekly basis. This is a professional group of experienced people and they build a beautiful home. We are so pleased with our new home it is near impossible to put into words. Thank you Mitchell Homes for a job well done!
Tabitha C.
Homeowner testimonial
I highly recommend working with Mitchell Homes. This is not like any other builder I have worked with in the past. They are very upfront with costs, options, changes & the building process. You are constantly in the know about what is going on week after week. Love how transparent they have been!
Brenda T.
Homeowner testimonial
My Mom and I wanted to build a house together where each of us had our own living space, all one level and I had an idea in my head to connect them with a laundry room placed behind the garage. Mitchell helped us make the vision come to life. We love our home and everyone that has been by to see it loves the idea.
Brian F.
Homeowner testimonial
Would highly recommend using Mitchell homes. From start to finish every person we worked with was always very attentive and responded quickly to any questions or concerns. Being stick built homes on your site you are able to watch every aspect of each phase. The entire process from start to finish went way easier than we could have ever imagined. If you are looking to build a home on the Eastern Shore of VA look no further than Mitchell Homes!
Rick D.
Homeowner testimonial
If I could give 6 stars I would. We LOVE our new home. I don't think we had a real appreciation of what the Mitchell team does, and if we had to start over again, we'd still select Mitchell. I would not change a thing - our home is well-built, and I am overly impressed with the finished product.
Ashley R.
Homeowner testimonial
Mitchell Homes is an amazing company to work with. From the very start, they made me feel comfortable in the process and everyone was there to support and guide me. There was never any question that went unanswered, and I could reach out to anyone at the company when I needed. From the house plans, design, building process and final decisions; they were there every step of the way. I was confident at every turn knowing that they were there! The employees I was able to work with were hands down the best. I feel like I’ve known them for years and were always very personable. Mitchell Homes exceeded my expectations from start to finish. If you are looking to build, I highly recommend you start here first.
Kristina S.
Homeowner testimonial
Mitchell Homes was so easy and pleasant to work with. They took their time in explaining anything and stayed on top of any updates and changes that needed to be made or modified. I love that they are there with you every step of the process and stayed in communication throughout the entire process, that made me feel very comfortable with the process as I am a first-time homeowner. Not to mention this was during the beginning of the pandemic, I was really nervous, but they were still able to complete the construction on time.
Laman and Inez S.
Homeowner testimonial
Laman and I would like to take this opportunity to thank Mitchell Homes for the fine work that you have done. We have been in our new home for 1 year and have been getting nothing but great reviews on the workmanship of our new home. We thank you for the time that you spent with us during the building and warranty period. Mitchell Homes’ staff are truly professional. Mitchell Homes is a very creditable builder, and Laman and I being first time customers with your company will recommend you to anyone looking for a custom home builder. Thanks again for your time and patience with us and the attention you have provided throughout our 1st year. May Mitchell Homes continue to grow and prosper.
See What Building on Your Land Could Look Like
Several of these homeowners mention building with no down payment and no construction loan. That is the SimplyMitchell program for qualified buyers, and you can see how it works on our financial advantages page.
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